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Information Services
The Information Services Department is organized into four divisions--Administration, Business
Relations, Client Services, and Technical Operations.
The Administration Division consists of the Director of Information Services, the Project Management Office, and an administrative staff. The Director oversees all functions of the department and interacts on a daily basis with the County's top level of managers and elected officials. Management and administrative functions include strategic planning, decision-making, budgeting, purchasing, accounting, contract administration, and human resources activities. The Business Relations Division provides applications development and implementation services for all departments. Applications development includes Geographic Information Systems (GIS), Web applications, and document imaging. The Client Services Division consists of support for desktops and printers, operation of the Call Center, and support for all existing applications including tax, financial/human resources, public safety, and judicial systems. The Technical Operations Division is composed of four operational teams. The Communications and Security Team is responsible for the design, support, maintenance, operation, and security of the countywide voice and data networks. The UNIX Server Administration and the Windows Server Administration teams are responsible for the design, support, maintenance, administration, and operation of the UNIX and Windows-based servers. The Operations Team is responsible for production scheduling, processing, volume printing, data control, data retention, and backup operations for servers located in the main computer room. The Operations Team also provides after hours Call Center support. |